HIPAA Privacy Statement

Notice of Privacy Practices

The Health Insurance and Portability and Accountability ACT (HIPAA), initiated in 1996 was touted as the most significant legislation affecting the health care industry since the creation of the Medicare and Medicaid programs in 1965. HIPAA regulations focused on incorporating the Notice of Privacy Practices into routine business procedures. With the onset of electronic communication and electronic health records, HIPAA was updated in 2009 with the enactment of Health Information Technology for Economic and Clinical Health Act of the American Recovery and Reimbursement Act (HITECH).

On January 17, 2013, the U.S. Department of Health and Human Services issued its final rule modifications related to HITECH. The legislation is known as the Omnibus Final Rule and focuses on greater accountability of covered entities and their business associates for ensuring the security of patient’s personal health information.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. Prescription Bliss is committed to your personal well being. Protecting the privacy and security of the information you share with us is included in that commitment. While we do not sell, fundraise or trade any information to third parties, we do share information with entities such as pharmaceutical companies who manufacture and ship your medication and quality review organizations as part of our routine and necessary business operations. We do this with the utmost care and sensibility. This notice is being provided to explain how your personal healthcare information is used, and your rights to review, amend and/or request limitations on the disclosure of this information.


A. Disclosure means the release, transfer, provision of access to, or divulging in any other manner of information outside the entity holding the information.

B. Healthcare means care or service related to the health of an individual. Healthcare includes, but is not limited to, diagnostic, therapeutic, rehabilitative care and the sale or dispensing of a drug, equipment, or other item in accordance with a prescription.

C. Protected Health Information or “PHI” means any individually identifiable health information, whether oral, electronic, or recorded in any form, that is created and relates to the past, present, or future physical or mental health, condition or care of an individual.

Your Rights to Privacy and Disclosure

You have the right to request restriction of uses and disclosures of your Protected Health Information as outlined below.

A. You can request to receive confidential communications concerning your health information. To receive your information confidentially, contact our Billing Department and direct them to how and where you wish to receive your information. Prescription Bliss Notice of Privacy 2019 Effective 12/2019

B. You can inspect and obtain a copy of your protected health information/medical record, unless otherwise protected by law. Contact our Prescription Bliss to make a request.

C. You can obtain a copy of this notice at any time.

D. You can amend your protected health information by contacting Prescription Bliss. We cannot destroy or otherwise remove the original information, but you may add/amend information in your record pursuant to Prescription Bliss.

E. You can request an accounting of our disclosures of your protected health information, unless protected by law, by contacting Prescription Bliss.

F. You have the right as the individual to be notified following a breach of unsecured Protected Health Information.

G. You have the right to restrict certain disclosures of Protected Health Information.

H. Other uses and disclosures not otherwise described in the Notice of Privacy Practices will be made only with authorization from the individual.

Permitted Disclosures:

The following describes the ways in which we may disclose health information. Not every use or disclosure in a category will be listed. However, all of the ways we are permitted to use and disclose information will fall into one of the categories.

  • • For Our Services. PHI obtained from Prescription Bliss will be used in order to provide all the necessary information to the pharmaceutical companies who manufacture and ship your medication. We may disclose health information about you to doctors, nurses, other health care providers who are involved in taking care of you.
  • • For Payment. We may use or disclose your PHI to your alternate or emergency contacts. For example, we may contact your alternate contact, or another third party to obtain payment for services we provided to you. We may also contact you about a payment or balance due.

Other allowable uses of your health information

  • • Business Associates. We may partner with third parties to perform certain services for us, such as billing services, copy services or consulting services. These third-party service providers, referred to as Business Associates, may need to access your PHI to perform services for us. They are required by contract and law to protect your PHI and only use and disclose it as necessary to perform their services for us.
  • • Individuals Involved in Your Care or Payment for Your Care. We may disclose health information about you to a friend or family member who is involved in your care. We may also give information to someone who helps pay for your care.
  • • Disclosures to Parents or Legal Guardians. If you are a minor, we may release your PHI to your parents or legal guardians when we are permitted or required under federal and applicable state laws. In those cases, Prescription Bliss will follow state laws regarding disclosure of a minor’s PHI

We may also use and share information about you:

  • • If you are in the military, as required by military rules.
  • • If you are an inmate, to the correctional institution or law enforcement officials for the institution to provide you with health care, to protect your health and safety or the health and safety of others, or for the safety and security of the correctional institution.
  • • To report findings from an examination ordered by the court.
  • • To follow the laws for national safety reasons.
  • • We use and share information as required by other laws not mentioned above.

For any purpose not mentioned above.

To use or share any Highly Confidential Information. We follow federal and state laws that require special privacy protections when we use or share this type of information. For instance, medical information about communicable disease and HIV/AIDS, and evaluation and treatment for a serious mental illness is treated differently than other types of medical information. For those types of information, we are required to get your permission before disclosing that information to others in many circumstances.

Information we may not share

We will not sell your health information.

Applicability and Changes to this Notice

The Federal Health Insurance Portability and Accountability Act (HIPAA) established federal guidelines that require Prescription Bliss to maintain the privacy of your protected health information. It also Prescription Bliss to provide you with this Notice of our legal duties and privacy practices with respect to your health information. Further, Prescription Bliss is required to abide by the terms of this Notice and to make the new provisions effective for all protected health information that we maintain. In the event we make changes to this Notice, we will make the changes apparent in the new document, post the changes in a prominent place by including them on our website (www.prescriptionbliss.com). We will not individually notify every past client, but will attempt to abide by the requirements of the Notice in effect at the time of your services.

Questions or Complaints

Should you have any questions about this Notice, please contact our Privacy Officer at (877) 792-5477 extension 11 or email jennifer@prescriptionbliss.com. You may lodge a complaint/grievance relevant to any portion of the Notice provisions. It will be reviewed under the terms and parameters of our grievance process. At no time will you be subject to retaliation for filing a complaint. You may also forward your complaint to the Secretary of Health and Human Services in Washington, D.C.

Effective date:

HIPAA provisions set forth in this Notice took effect on April 14, 2003.

HITECH provisions set forth in this Notice took effect on February 17, 2009.

HIPAA Omnibus Final Rule provisions set forth in this Notice took effect on January 17, 2013.

This Notice is provided to you on behalf of Prescription Bliss.

Prescription Bliss Notice of Privacy 2019 Effective 12/2019.