Refund and Shipping Policy

Effective Date: April 1, 2026

At Prescription Bliss, we work closely with our pharmacy and delivery partners to help ensure medications arrive safely and on time. Prescription Bliss does not directly manufacture, dispense, or ship medications. Medications are fulfilled and delivered by third-party pharmacy and shipping partners.

While most shipments are delivered without issue, delays may occasionally occur. This policy outlines delivery expectations, and the process followed if a package is delayed or lost.

Prescription Bliss reserves the right to modify, amend, or update this policy at its sole discretion at any time without prior notice.

DELIVERY TIMEFRAMES

Prescription Bliss cannot guarantee carrier delivery timelines, customs clearance timelines, or uninterrupted medication availability from third-party pharmacies or manufacturers.

Delivery timeframes begin after the order has shipped and tracking information has been issued, not from the date the order was placed.

Please note delivery timelines may vary due to:

WHEN IS A PACKAGE CONSIDERED LOST?

A package may be considered lost after review of shipment status, tracking information, carrier updates, and pharmacy partner confirmation.

RESHIPMENT POLICY

If your order is confirmed lost:

DELAYS OUTSIDE OF PRESCRIPTION BLISS'S CONTROL

Prescription Bliss is not responsible for delays caused by third-party carriers, customs processing, weather events, manufacturer delays, supply chain disruptions, labor shortages, governmental actions, or other circumstances outside of our reasonable control.

Delivery timelines are estimates only and are not guaranteed. While Prescription Bliss works closely with pharmacy and shipping partners to support timely medication access, delays may occur that are outside of Prescription Bliss's direct control.

REFUND POLICY

Replacement eligibility and resolution options may vary based on pharmacy partner policies, carrier determinations, and shipment circumstances.

CUSTOMER RESPONSIBILITIES

To help ensure timely delivery and faster resolution if issues arise, we ask that you:

HOW TO REPORT A DELAYED OR LOST PACKAGE

If your medication has not arrived within the expected timeframe:

  1. Contact the Prescription Bliss support team
  2. Provide your order number and any available tracking details
  3. Prescription Bliss will:
    • Investigate with the carrier
    • Verify shipment status
    • Coordinate a replacement shipment if applicable
OUR COMMITMENT TO YOU

We understand how important timely access to medication is. Prescription Bliss is committed to:

Contact Us

If you have questions about your shipment or need assistance:

Phone: (877) 792-5477

Email: contact@prescriptionbliss.com