Terms of Use Policy

Effective Date: July 1, 2026

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Prescription Bliss ("Company", "we", "us", or "our"), concerning your access to and use of https://www.prescriptionbliss.com and any related media, mobile websites, applications, portals, or services (collectively, the "Site").

By accessing or using the Site, you agree that you have read, understood, and agreed to be bound by these Terms of Use.

If you do not agree, you must discontinue use immediately.

Supplemental terms, policies, or documents posted on the Site are expressly incorporated and part of these terms. We reserve the right to update these Terms at any time by revising the “Last Updated” date. Continued use constitutes acceptance.

SERVICE DESCRIPTION AND LIMITATIONS

Prescription Bliss is a medication access and advocacy service. We assist individuals by researching eligibility, coordinating enrollment, and managing administrative services related to medication access and prescription cost-saving programs, including:

MEDICATION ACCESS PARTNERS

Prescription Bliss may coordinate with independent pharmaceutical manufacturers, pharmacies, medication assistance programs, distributors, and other medication access organizations to assist members with obtaining prescription medications. These organizations operate independently from Prescription Bliss and maintain their own policies, procedures, eligibility requirements, and regulatory obligations.

Prescription Bliss is not a pharmacy, healthcare provider, insurer, or drug manufacturer.

We do not dispense medications and do not provide medical advice.

All medical decisions, prescriptions, and treatment plans are determined solely by you and your licensed healthcare provider. Information provided on the Site is for administrative and educational purposes only and should not be considered medical advice.

NO GUARANTEES OF ELIGIBILITY, APPROVAL, OR SAVINGS

Medication access outcomes depend on third-party manufacturers, pharmacies, assistance programs, and regulatory requirements outside our control.

Prescription Bliss does not guarantee:

Eligibility, pricing, and availability may change at any time based on program guidelines, insurance status, income thresholds, or regulatory changes.

Prescription Bliss does not influence, or control eligibility decisions made by pharmaceutical manufacturers, assistance programs, pharmacies, or other medication access organizations. All approvals, denials, and program participation determinations are made solely by those entities according to their own criteria.

MANUFACTURER AND THIRD-PARTY PROGRAM CHANGES

Prescription Bliss works with numerous independent pharmaceutical manufacturers, pharmacies, medication assistance programs, distributors, and other medication access organizations.

These organizations may modify or discontinue their programs, eligibility requirements, medication availability, pricing, documentation requirements, refill procedures, shipping timelines, insurance requirements, or other program rules at any time without notice.

Prescription Bliss has no authority to control, influence, or override these decisions and shall not be responsible for delays, denials, interruptions, pricing changes, medication shortages, program closures, or any other actions taken by third-party organizations.

INDEPENDENT ADVOCACY / MANUFACTURER NEUTRALITY

Prescription Bliss is an independent medication advocacy and patient support organization. We are not owned, operated, sponsored, endorsed, or controlled by any pharmaceutical manufacturer, pharmacy, pharmacy benefit manager (PBM), insurance company, healthcare provider, government agency, or patient assistance program unless expressly stated.

References to manufacturers, medications, pharmacies, or assistance programs are made solely for the purpose of assisting members with medication access and should not be interpreted as endorsements, guarantees, or representations regarding any third-party organization or product.

USER ELIGIBILITY

The Site is intended for users 18 years of age or older. By using the Site, you represent that you meet this requirement and will comply with applicable laws.

Users are responsible for providing accurate and complete information when enrolling in services or submitting documentation. Prescription Bliss is not responsible for delays, denials, or program determinations resulting from inaccurate, incomplete, or outdated information provided by a user or third party.

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, all Site content, designs, databases, text, graphics, videos, trademarks, and logos (“Content”) are the proprietary property of Prescription Bliss or its licensors and are protected by applicable intellectual property laws.

Content is provided for personal, non-commercial use only. No Content may be reproduced, distributed, or exploited without express written permission.

USER REPRESENTATIONS

By using the Site, you represent and warrant that:

We reserve the right to suspend or terminate access for violations.

PROHIBITED ACTIVITIES

You further agree not to do any of the following with respect to the Site, including but not limited to scraping data, bypassing security features, impersonation, harassment, uploading malicious code, or using the Site for unauthorized commercial purposes.

  1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
  4. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  5. Make improper use of our support services or submit false reports of abuse or misconduct.
  6. Use the Site in a manner inconsistent with any applicable laws or regulations.
  7. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
  8. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.
  9. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
  10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party's uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.
  11. Copy or adapt the Site's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  12. Delete the copyright or other proprietary rights notice from any Content.
  13. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.
  14. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.
  15. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.
  16. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.
  17. Use any information obtained from the Site to harass, abuse, or harm another person.
  18. Sell or otherwise transfer your profile.
  19. Attempt to impersonate another user or person or use the username of another user.
  20. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
  21. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  22. Engage in unauthorized framing of or linking to the Site.
  23. Use the Site to advertise or offer to sell goods and services.
  24. Use a buying agent or purchasing agent to make purchases on the Site.
FEEDBACK AND USER SUBMISSIONS

Any questions, comments, suggestions, ideas, feedback, testimonials, or other submissions provided to Prescription Bliss regarding the Site or our services ("Submissions") shall become the property of Prescription Bliss.

By providing any Submission, you grant Prescription Bliss a perpetual, worldwide, royalty-free, irrevocable right to use, reproduce, modify, publish, display, distribute, or otherwise utilize such Submission for any lawful business purpose without compensation or further permission, unless otherwise prohibited by law.

You represent that you own or have the necessary rights to provide any Submission and that it does not violate the rights of any third party.

BILLING, FEES, AND PAYMENT AUTHORIZATION

By enrolling in Prescription Bliss services, you authorize us to charge the payment method you provide for applicable fees.

ONBOARDING FEES

A one-time, non-refundable onboarding fee may be charged per pre-qualified medication to cover eligibility review, research, and enrollment preparation.

MONTHLY SERVICE FEES

Monthly service fees are charged only after a medication has been approved through a qualifying program and the first shipment has been confirmed, unless otherwise disclosed.

RECURRING BILLING AUTHORIZATION

You represent that you are authorized Prescription Bliss to use the payment method provided on a recurring monthly basis until services are canceled in accordance with our policies.

CANCELLATION AND REFUNDS

You may cancel services by contacting Prescription Bliss support. Cancellation timing, billing cut-off dates, and refund eligibility (if any) are governed by our Refund and Shipping policies, each of which is incorporated into these Terms by reference.

Service fees are generally non-refundable once services have been rendered.

COMMUNICATIONS CONSENT (EMAIL, PHONE, SMS)

By using the Site or enrolling in services, you consent to receive service-related communications, including via email, phone calls, and text messages (SMS), regarding enrollment status, documentation, refills, renewals, account notifications, and service updates. Message and data rates may apply. You may opt out of non-essential communications at any time.

MEMBER PORTAL USE

If you access the Prescription Bliss Member Portal, you agree to use it solely for lawful purposes related to your account and services. Prescription Bliss may suspend or terminate portal access for misuse, security concerns, violations of these Terms, or other conduct that may compromise the integrity of the Site or our services.

ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You agree to notify Prescription Bliss immediately of any unauthorized access to or suspected breach of your account.

Prescription Bliss is not responsible for losses resulting from your failure to safeguard your login credentials or from unauthorized access caused by circumstances outside our reasonable control.

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By visiting the Site, creating an account, enrolling in services, completing online forms, signing documents electronically, or communicating with us electronically, you consent to receive communications electronically. You agree that all agreements, notices, disclosures, policies, authorizations, billing notices, records, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

You further consent to the use of electronic signatures, electronic records, electronic contracts, electronic authorizations, and electronic delivery of documents related to your participation in Prescription Bliss services. Electronic signatures shall have the same legal force and effect as handwritten signatures to the fullest extent permitted by applicable law.

You waive any rights or requirements under applicable laws requiring original signatures, paper records, or non-electronic delivery of records, except where prohibited by law.

PRIVACY

Prescription Bliss maintains separate privacy policies governing different aspects of our services, both incorporated into these Terms:

  1. Notice of Privacy Practices (HIPAA) – Governs the handling of Protected Health Information (PHI)
  2. Website Privacy Policy – Governs website usage data, forms, cookies, analytics, and digital communications

By using the Site, you agree to both policies.

USER DATA

You acknowledge that Prescription Bliss may retain information as required by applicable law, regulatory obligations, contractual requirements, and our record retention policies.

You are responsible for the accuracy of all information and documentation submitted through the Site, member portal, or other communication channels.

While Prescription Bliss maintains commercially reasonable safeguards and routine backups, we cannot guarantee against loss, corruption, unauthorized access, or system interruptions affecting electronically stored information.

To the fullest extent permitted by law, Prescription Bliss shall not be liable for any loss, corruption, or inability to access data resulting from circumstances beyond our reasonable control.

TERM AND TERMINATION

These Terms remain in effect while you use the Site. We may suspend or terminate access at our discretion for violations or unlawful use.

SITE MANAGEMENT

Prescription Bliss reserves the right, but not the obligation, to:

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or discontinue the Site at any time without notice. We are not liable for downtime or interruptions.

CORRECTIONS

Information available through the Site, including but not limited to medication information, pricing, program descriptions, eligibility criteria, availability, and other content, may occasionally contain typographical errors, inaccuracies, or omissions.

Prescription Bliss reserves the right to correct, modify, update, or remove such information at any time without prior notice.

GOVERNING LAW

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

DISPUTE RESOLUTION

Any legal action shall be brought exclusively in the state or federal courts located in Logan County, Ohio, and the parties' consent to jurisdiction and venue in those courts.

DISCLAIMER

The Site and services are provided "AS IS" and "AS AVAILABLE." Nothing contained on the Site or provided through our services should be interpreted as medical, legal, financial, or insurance advice.

Prescription Bliss makes no warranties regarding accuracy, completeness, or outcomes. We do not provide medical advice and do not replace the role of a licensed healthcare provider.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Prescription Bliss shall not be liable for indirect, incidental, consequential, or punitive damages arising from use of the Site or services.

INDEMNIFICATION

You agree to indemnify and hold Prescription Bliss harmless from claims arising from your use of the Site or violation of these Terms.

MISCELLANEOUS

These Terms of Use, together with our Privacy Policy, Notice of Privacy Practices, and any additional policies referenced herein, constitute the entire agreement between you and Prescription Bliss regarding your use of the Site and our services.

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

Prescription Bliss may assign its rights and obligations under these Terms without restriction. Nothing contained in these Terms creates any partnership, joint venture, agency, employment, or fiduciary relationship between you and Prescription Bliss.

Prescription Bliss shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to natural disasters, governmental actions, labor disputes, internet or telecommunications failures, cyber incidents, manufacturer program changes, pharmacy interruptions, or other force majeure events.

CONTACT INFORMATION

Prescription Bliss LLC

PO Box 7

Bellefontaine, Ohio 43311

Phone: (877) 792-5477

Fax: (937) 404-6690

Email: contact@prescriptionbliss.com